Frequently Asked Questions
What makes Desi Chew products different from other instant Indian food brands?
Desi Chew is committed to using only clean, wholesome ingredients in our products. We never use any artificial colors, preservatives, or flavors. We also avoid palm oil and instead rely on traditional recipes and cooking methods to deliver authentic Indian flavors.
Are all of your products vegetarian or vegan?
Yes, all Desi Chew products are either vegetarian or vegan. We do not use any animal meat in our instant food mixes and blends. However, you can optionally add your choice of protein during preparation for some of our products like Biryani Mix and our Curry blends.
How long does it take to prepare your instant food mixes?
Most of our products can be prepared in 20 minutes or less. Some items, like our Gojju Avalakki Mix, only require soaking in warm water with no actual cooking needed.
What do you mean by serving? How much is one serving?
For all our products, the serving size is the amount of food adults typically consume during a single meal, rather than how much they should consume. The serving size may vary for different products based on the amount people typically eat and drink.
Do your products contain any artificial preservatives, colors, or flavors?
No, Desi Chew products are completely free from artificial preservatives, colors, and flavors. We use only natural ingredients to ensure the traditional flavors, purity and freshness of our foods.
Where are Desi Chew products manufactured?
Our products are manufactured in an FDA-certified facility in India. We are committed to upholding the highest standards of food safety and quality.
How do you ensure the freshness of Desi Chew products?
We make our products in small batches to order based on customer demand. This ensures that every package you receive is fresh and full of flavor. Additionally, each batch is lab-tested for quality and safety.
Are your products suitable for children? Is it lab tested?
Absolutely! Our products are made with high-quality, nutritious ingredients that are safe and suitable for the whole family, including young children. We believe in complete transparency, and we are glad to share that we regularly test all our range of foods and raw materials for heavy metals in an NABL certified laboratory. The regular testing ensures our raw material suppliers are kept at check, and also ensure we are delivering the highest quality foods to your little ones and your family.
Do you ship Desi Chew products internationally?
At this time, we only ship within the continental United States. We are working on expanding our international shipping capabilities in the future.
What is the shelf life of your instant food mixes?
Most Desi Chew products have a shelf life of at least 9 months when stored in a cool, dry place. We recommend checking the specific best-by date on the packaging of each item.
Do you offer any discounts or subscription plans?
Yes, we offer various discounts and subscription options to help make Desi Chew products more accessible. Check our website for our current special offers and subscription details.
Can I customize or mix and match Desi Chew products in my order?
Absolutely! You can mix and match any of our instant food mixes and blends to create your perfect order. We also offer the option to purchase multi-packs of your favorite products.
Do you offer free shipping on orders?
Yes, we offer free shipping on all orders that exceed $50. This is our way of making it more affordable for our customers to enjoy authentic Indian flavors at home.
How do I store Desi Chew products?
Once you open our products, please seal the re-usable ziplock pouch and store it in the refrigerator for extended shelf life. Also, check for the use-by date stamped on the box or pouch and ensure to finish off by then.
How long will it take to receive my order?
All products will take 1-2 business days to dispatch your products after you order online. Depending on your location, the shipment will reach you within 3-5 days from date of order.